Complimentary Benefits and Services
Online ordering, made easy. Discover our range of services and benefits, designed to make your Jo Malone London experience even more delightful.
Yours To Enjoy: A Complimentary Duo
Receive a Myrrh & Tonka Cologne Intense 9ml and English Pear & Freesia 9ml Cologne with orders over 145€
Terms & Conditions: For a limited time only while supplies last. Scents may vary. This offer is automatically applied at checkout on qualifying purchases made through the website. Limit of one duo per qualifying order. Offer valid until October 20th.
Wrapped in Elegance
Receive your gifts delicately wrapped in a unique limited edition Christmas Box. Yours with the purchase of at least two products.
Receive a Christmas Box for all orders including at least 2 products. This offer is automatically applied at checkout on qualifying purchases made through the website. Offer valid until December 31st.Complimentary Free Shipping​
Enjoy complimentary shipping on every order this season—our gift to you.
Free standard shipping applies to all orders from October 10, 2025 through December 31, 2025.A Welcome Gift From Us
A 9ml Cologne is offered with your first purchase over 50€ when you subscribe to our newsletter.
Complimentary Gift Wrap
Each Jo Malone London purchase is beautifully presented in our signature cream and black box, finished with a luxurious ribbon. With our compliments.
Your gift wrapping is carefully prepared by our team, there’s no need to select an additional option at checkout.
Delivery
Enjoy Complimentary Delivery on all orders only until 31st of December. Delivery for most standard orders within 3-4 working days.
A Gift From Us
Try a little something new. Receive a complimentary scented sample at checkout with your next online order. A little treat just for you.
Jo Malone London Complimentary Benefits
Asked & Answered
Jo Malone London offers complimentary samples to customers who place an order. Samples are only available through online offers and at checkout with purchase where applicable, or at our retail store counters during promotional events. Jo Malone London is unable to mail out samples on request. Please be advised that sample sizes of our products are not available for sale or general distribution.
The best way to find out about our upcoming offers is by signing up to our newsletter. You will be the first to discover the latest information from Jo Malone London: from limited edition collections, product launches, unique gift ideas and promotions.